Support

We usually reply within two business days.

Email mizanappsa@gmail.com - include your device, the app version (from Settings) and what happened.

FAQ

Does Mizan read my bank messages automatically?

Not on iPhone - the system doesn't allow it. Copy the message or share it to Mizan (Share sheet → Mizan); it's kept in the inbox until you analyze it. On Android you may allow Mizan to read bank notifications on the device itself - with your explicit permission, and you can turn it off in Settings.

The confirmation card didn't appear after a voice entry?

Update to the latest version, and say the amount clearly, e.g. “coffee for 25 riyals”. Manual entry is always available from the button below the microphone.

How do I remove the sample data?

Tap “Start fresh” on the “Demo mode” banner on the Overview - it removes only the sample rows and keeps your transactions.

How do I move my data to another device?

On iPhone it syncs via iCloud automatically with the same account. Across platforms, use Export in Settings (a JSON file) and then Import.

How do I cancel a subscription?

Subscriptions are managed by the store, not the app: on iPhone in Settings → Apple Account → Subscriptions; on Android in Google Play → Subscriptions. Access continues until the end of the paid period.

How do I delete my account and data?

Mizan has no user account: deleting the app removes its data from the device, and Settings → “Erase all data” removes it from iCloud too. Shared-wallet data is removed by deleting the wallet inside the app.